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Outsourcing Support Services

To help companies leverage and extend their expertise, Everest’s Outsourcing Support Services includes:

To learn more about Outsourcing Support Services, please click here.

Over 60 tools now available for on-line purchase

These tools provide best practice starting points that save time and improve results.

For a free sample SOW and service level template, click here.

 
     
       
 

Research

Understanding the Waking Giant: The Mid-Market and FAO – October 2008
Fact-based analysis on the changing dynamics in the mid-market – focus on adoption patterns and trends, delivery models, and the supplier landscape.

Plugging the Gaps – Mergers and Acquisitions in IT Outsourcing – October 2008
How acquisitions by suppliers are changing and shaping the ITO market. Includes acquisitions of full companies and captives – what multiples are being paid and what are the common motivations?

Learning Services Outsourcing (LSO) – Supplier Profile Compendium – October 2008
Detailed profiles of 11 leading LSO suppliers and their role in the LSO market.

Managing Multiple Outsourcing Relationships – October 2008
Complimentary paper – Best practices for dealing with complexities in outsourcing relationships.

PO Supplier Profile Compendium – October 2008
Fact-based snapshots of offerings and capabilities of 16 leading suppliers.

Reading the Alphabet Soup: SI, PI, ERP, etc. – The Changing Drivers of IT Consulting – September 2008
Joint research with Bernstein Research – includes definition, analysis of history, and recent changes in IT consulting.

Global Sourcing in Banking, Capital Markets, and Insurance – September 2008
Report on global sourcing trends and opportunities for three key financial services segments – banking, capital markets, and insurance.

Fluid IT – An IT Infrastructure Tsunami is Building – September 2008
Fluid IT – the new approach to infrastructure service delivery originated with Dell Inc. and developed with the assistance of Everest Group. Learn more about Fluid IT in this complimentary report.

   
 

Upcoming Research

  • IT Outsourcing RFI 2008 – October 2008
  • 2009 Market Predictions – FAO, GS, HRO, ITO, PO, and Supplier Intelligence – October 2008
  • Viability of Indian Outsourcing under Currency and Cost Pressure – November 2008
  • HRO 2008 Annual Report – November 2008

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