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Research
Gathering Momentum: Mid-Market HRO – August 2008
Fact-based analysis on the 3-15K employee segment, including supplier segments and market share.
Market Vista: Q2 2008 – August 2008
Analysis of the outsourcing and offshoring markets highlighting Latin America costs and risks, offshore captive openings and divestitures, India KPO suppliers, and more – over 150 pages of fact-based insights.
FAO Contract Characteristics – July 2008
FAO contracts are changing – are you prepared? What scope is best for you?
Emerging Supplier Dilemma in the Remote Infrastructure Management Market – June 2008
How will RIMO challenge traditional and offshore-centric suppliers?
Procurement Outsourcing (PO) Market Dynamics in Australia/New Zealand (A/NZ) – June 2008
Analysis of the Australia/New Zealand market trends and supplier landscape.
Market Vista: Q1 2008 – May 2008
Insights and analysis of outsourcing and offshoring trends, including detailed analysis of Eastern Europe costs and risks, Chinese IT suppliers, and financial services trends. Also tracks market developments of 20 leading suppliers – new contracts, service delivery expansion, acquisitions, and more.
Pan-European HRO Market – May 2008
Learn why the European market is growing faster than other regions.
Availability of European Language Skills for BPO Industry in India – April 2008
Indians can speak Hindi and English, but can they speak French?
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