Research

NEW  Pricing Structures in PO – Ensuring “Win-Win” Solutions – November 2009
Examination of latest pricing structure trends in PO with focus on pricing structures prevalent today, market trends in adoption of different pricing structures, factors impacting PO contract pricing, and best practices and recommendations for buyers and suppliers.

NEW  Recruitment Process Outsourcing (RPO) – Moving Beyond the Pioneer Stage – November 2009
Comprehensive coverage of the emerging RPO market and analysis across various dimensions – also provides case examples and case studies on successful RPO partnerships.

Market Vista: Q3 2009 – November 2009
Analysis highlighting trends in outsourcing and offshoring, insight on financial services and output-based pricing in ITO, focus on key cities in Asia, supplier developments, and more.

ITO Request for Information 2009 – A Market Insights Report – November 2009
Over 500 ITO deals analyzed in Q2 RFI – Detailed findings on IT market trends in IO, ADM, and bundled ITO deals.

Xerox and ACS: Smart Tactical Play or Strategic Coup? – October 2009
How will the Xerox’s acquisition of ACS affect shareholders, customers, and competitors?

Technology-Led Solutions in FAO – Supplier Profile Compendium – October 2009
Analysis of the technology-led offerings of 9 established FAO suppliers.

2010 Market Predictions – October 2009
Complimentary report – As we near the start of 2010, what changes and trends will we see in the new year?

...Fast Forward: How does ACS’s ITO Business Fit into Xerox/ACS? – October 2009
Complimentary article – Learn how ACS’s ITO business will add value and potential to the Xerox/ACS combination.

Technology Flavors in FAO – From Tools to Platforms – October 2009
Analysis of technology models, add-on tools that enable technology augmentation, and the current landscape of platform-based FAO offerings.

End-of-Term Market in HRO – October 2009
More than 100 HRO deals will be up for renewal in 2010-2012 – learn more about the changes in the second generation deals.

Xerox Acquiring ACS – September 2009
Complimentary article – Another acquisition in the market - more on the implications and a look at who’s next.

Upcoming Research

• IT consulting – December 2009
• Emerging Supplier Spotlight – December 2009
• Offshoring and Outsourcing Trends in the Consumer Electronics Industry – December 2009

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Webinars

• December 10, 2009 – Emerging Market Suppliers: Understanding the New Landscape to Mitigate Risks. Click to register
• November 10, 2009 – Key Market Developments in Q3-2009: Market Vista Report Briefing. Click to view a recording
• October 27, 2009 – Multi-Country Payroll Outsourcing: New Solution to an Old Problem. Click to view a recording

Click here for more webinar information.

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News

• The H-1B Visa Lull Is Only Temporary – BusinessWeek
• Everest Sees Fast Growth for Finance/Accounting, Procurement Outsourcing, Mixed Growth for HR – TMCNet
• Slower pace, lower wages leave ‘rural offshoring’ a niche – Computerworld

Click here for more news.

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