Research

NEW  Multi-Country Payroll Outsourcing (MCPO): A New Approach to an Old Problem – May 2009
Examination of the MCPO market, including case examples of successful MCPO partnerships.

NEW  Market Vista: Q1 2009 – May 2009
Analysis highlighting financial services outsourcing and offshoring, emerging geographies, focus on key cities in Eastern Europe, and
more – over 170 pages of fact-based insights.

Global FAO Supplier Landscape – Differentiate to Get Noticed – May 2009
Provides an overview of the FAO supplier market in 2008 and discusses the emerging modes of differentiation in the FAO market.

Adoption of Modular Architecture in IT Infrastructure Outsourcing – May 2009
Follow-up research to last year’s Fluid IT Architecture report – learn best practices in building modular infrastructure solutions.

Industry-Specific FAO – Opportunity to Optimize Revenue Cycle for Healthcare Providers – April 2009
FAO has potential to greatly benefit healthcare providers – find out more in this paper.

PO Annual Report 2009: Shifting Buyer Preferences Dictate New Engagement Models – April 2009
Industry-leading coverage on the PO market – over 70 pages of fact-based analysis and insight.

Every Solution Has a Price – Primer on Pricing in IT Outsourcing – March 2009
Learn how changes in pricing can help with typical ITO issues.

Certifications in ITO – March 2009
Educate yourself on how various certifications available forces decision-making for companies.